If you're losing clients like you've never lost before, you may be part of a trend I've observed. I've seen more client drops among my managers in 2015 than in the last 5 years combined. Even my managers with a near perfect client retention rate … [Read more...]
Handling closed accounts in PortfolioCenter
Removing a closed account from a group you use for reports is a bad idea 99% of the time. Granted it can be confusing to see long-dead accounts listed on the end of PortfolioCenter reports, but the benefits far outweigh the negatives. At this … [Read more...]
SEC Audit: Tracking dropped clients
The latest SEC audit I helped one of my managers navigate included a request for "names of advisory clients lost, including the reason, termination date and asset value at termination." The challenge was extracting this data from … [Read more...]
