Common Interface Error Messages

Common Interface Error Messages

Posting some transactions in your interface may produce an error.  Here are some of the most common interface error messages and suggestions for how to handle them. [table] Error Message Likely Cause What to do Above transaction not coded PortfolioCenter does not...
Help! I’m losing clients.  Is that normal?

Help! I’m losing clients. Is that normal?

If you’re losing clients like you’ve never lost before, you may be part of a trend I’ve observed.  I’ve seen more client drops among my managers in 2015 than in the last 5 years combined.  Even my managers with a near perfect client retention...
How do I find the stock merger ratio?

How do I find the stock merger ratio?

Q. I want to use the PortfolioCenter Transaction Writer and the stock merger/exchange wizard to enter a stock merger.  What is the “share exchange ratio” and how do I find it? A. The share exchange ratio is the number of shares the investor receives of the...
Does the NYSE closure affect PortfolioCenter?

Does the NYSE closure affect PortfolioCenter?

Q. On July 8, 2015, trading on the New York Stock Exchange (NYSE) was temporarily halted for a few hours as the result of “an internal technical issue” that was “not the result of a cyber breach.”  Does that affect PortfolioCenter? A. PortfolioCenter only needs to...
Handling closed accounts in PortfolioCenter

Handling closed accounts in PortfolioCenter

Removing a closed account from a group you use for reports is a bad idea 99% of the time.  Granted it can be confusing to see long-dead accounts listed on the end of PortfolioCenter reports, but the benefits far outweigh the negatives. At this point, the only way to...